All packages signed are valid 5 years from date of purchase.
In rare situations where you have to be working overseas, please inform us in advance and we may extend your treatment packages for another 1 – 3 years.
Shall customers request for refund on package, It will based on the number of sessions left. if there are any package or course given product, the product value must be deducted based on the retail price, please note that there will be a 10% administrative fee deducted.
Packages and courses can be refunded up till 1 year from date of purchase.
Product Exchange & Refund Terms & Conditions
All products may be exchanged and refunded within 14 days from the date of purchase. Please note that a 10% administration fee will apply.
Please note that there is strictly no refund on promotional and discounted products.
All electronic products come with One (1) year warranty. Shall there be any damage and returns within a year; we will take care of it without any administrative fees excluding battery and charger.